PARK HYATT BANGKOK

The Park Hyatt Hotel-Bangkok was our home away from home during the Thailand leg of our Asian trip fall of last year. We were considering other hotels (Mandarin Oriental, Peninsula and Shangri-La) but being one of the newest hotels in town and having stayed at some of their properties we decided to book our stay with them. This 5-star luxury hotel is located in one of Bangkok’s nicest neighborhoods with access to the sky train making travel around the city highly convenient. The hotel sits on top of a massive shopping mall, which was a great perk for someone who loves to shop, although my favorite part of the complex was the infinity pool with amazing views of the city. The photo above was taken by the pool (yes those are my legs) while the photos below were taken around the hotel as well as inside our suite using my GoPro Hero 7 Black. We booked their Diplomat Suite, which was a huge and luxurious 1-bedroom suite with floor to ceiling windows providing us endless views of the city. The hotel was beautiful and well maintained but the service was unfortunately not at par with other Park Hyatt hotels we’ve stayed at. The hotel staff seemed to lack the warmth, hospitality and even the professionalism expected of a luxury hotel. Some staff had to be reminded repeatedly to deliver basic service, a waitress had to be followed-up 3 times for a cup of coffee while during dinner in one of their restaurants the waiter took away our unfinished bottle of wine (we had to call his attention) then hovered over after giving us the bill as if we were gonna sprint off without paying. They did apologized after we complained but first impressions last. Prior to Bangkok, we were in Hong Kong, Manila and Siem Reap and also stayed at 5-star hotels and resorts and we were amazed by the level of service they provided. Would we recommend this hotel? Most definitely not…the facility is impressive but if you’re willing to spend so much for a hotel stay then there are far better options around Bangkok.

Below are photos of our one-bedroom suite (Diplomat Suite)

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